Audit and Processes

We set high standards for our people and the services they provide so that our customers value everything we do.

The purpose of our audit and process review is to ensure that our products and services meet the needs of our customers at all times in accordance with contractual requirements, policies and procedures.

ISO 9001 and ISO14001, are more than certification, it’s about how we do things, the way we do them and the feedback we receive.

Global Group management operates a Quality Management System that has gained ISO 9001: 2008 certification, including aspects specific to the provision of business support services and is committed to:

  • Develop and improve its Quality components in the Integrated Management System
  • Continually improve the effectiveness of the Integrated Management System
  • The enhancement of :
    – Product quality, specification and integrity
    – Logistics
    – Customer satisfaction
    – Work ethics

The Global Group has a continued commitment to:

  • Assess and regularly re-assess the environmental effects of The Global Group’s equipment, and plant & facilities operations
  • Adhere to all relevant regulations concerning environmental well-being
  • Ensure that all sub-contracted operations are in-line with this policy, and that suppliers are aware of their respective responsibilities in the environment
  • Train all employees in environmental issues, raise awareness and actively promote the establishment of a clean and healthy environment
  • Minimise the production of waste and material wastage
  • Actively promote the use of recyclable and renewable consumable materials
  • Minimise energy wastage by promoting the efficient use of energy, water and other resources
  • Set out commitments in relation to the main areas where The Global Group has significant environmental impacts:
  • Consumable paper sourcing, through sustainable forestry and recycled qualities
  • Energy consumption
  • Greenhouse gases – carbon management and emissions in the supply chain
  • The purchase of contracted services
  • Reducing transport pollution
  • Control of emissions from operations, protecting wildlife habitats wherever possible
  • Minimise risk to the general public and employees from Organisation operations and activities

Download our ISO9001 certificate

Download our ISO14001 certificate


Health and Safety Certificate